The customer is assumed to have read the information on this page in case of doubt. On your side, you detail with precision and in all sincerity what are the conditions of purchase. Be aware, however, that the FAQ is not mandatory . However, it is strongly recommended to create one! To improve your SEO Search engines love FAQs ! They consider them indeed as mines of information – which they are. And therefore decide to bring them up in the search results. Let’s not forget that Google wants above all to be as close as possible to the expectations of Internet users. The question-and-answer system is fully in line with this priority. How to create a good FAQ our X tips.
Determine the format of your FAQ
A can take a variety of forms dedicated page static or dynamic presentation search bar text or video a chat bubble, etc. 2. Identify issues Your FAQ only makes sense if you include recurring customer questions. How to select them? Here are Peru Email List some leads experience After several months or years of activity, it is very likely that you have had several calls or returns from customers asking you about this or that aspect. It’s time to make a list! Email survey You can also survey your recent or regular customers to ask them what items they would like to see included in the FAQ.
This approach will give them importance
Which can only serve your brand image competitor FAQs If you are starting your business, check out what is happening with your competitors. These merchant sites may have frequently asked questions. Try to inspire yourself the survey DP Leads on social networks In the same vein as the email survey, you just need to survey your contacts on Instagram, Twitter or Facebook Google’s PAA These are people also ask which are found just after the frequently asked questions when you type a query on the search engine. They can inspire you. 3. Work on writing and presentation In order for your FAQ to be read and understood, it is essential not to neglect the drafting. Clarity of questions If the visitor does not understand the wording of your question.