That we appear with our promise in our name, Magarantie5ans. It is by following this process that we were able to have a strong ROI from the start. The right product, at the right price, with a 5-year warranty and very satisfactory delivery conditions. We managed to emerge by positioning ourselves in SEO and SEA at the end of the purchase journey How do you approach online payment? Split payment is structuring in our business where the average basket is quickly very high while customers have limited payment ceilings. All the big distributors offer in-store and online spreading and credit conditions. One of the growth levers was to offer payment in 3 or 4 instalments with the Oney solution.
This offer generates 25% of our turnover
And improves the average basket by 30%. We also offer PayPal and bank payment which allows you to override the payment limit of a credit card in order to avoid points of friction. Today we are studying the Google Pay and Apple Pay solutions. What are the South Africa Email List customer satisfaction criteria for you? At Magarantie5ans, we work a lot on reinsurance which is key for a substantial purchase. We have worked on trust markers with the right partners, warranty, customer reviews and delivery. We are very happy to have received the prize for the best bronze hopeful e-commerce site from the FEVAD. This award reinforces our desire to make sustainable and responsible e-commerce with quality services.
Interview with Benoit Del port
President of Magarantie5ans, expert in sustainable household appliances Interview with Benoit Delport, president of Magarantie5ans, expert in sustainable DP Leads household appliances What do you think of the new law which requires the display of a repairability index? We were lucky enough to be able to present our sustainability index to ADEME and the Ministry for Ecological Transition. We were also consulted as part of the studies on the repairability index . This is an interesting approach, for which France is a pioneer, but which is left to the self-assessment of manufacturers. We therefore prefer to continue in our approach and meet the expectations of consumers who, beyond wanting repairable devices, want products that last.